{"id":322,"date":"2025-05-19T13:55:45","date_gmt":"2025-05-19T11:55:45","guid":{"rendered":"https:\/\/retrochrono.com\/?page_id=322"},"modified":"2025-05-28T17:44:26","modified_gmt":"2025-05-28T15:44:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/retrochrono.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"322\" class=\"elementor elementor-322\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3493b0 e-flex e-con-boxed e-con e-parent\" data-id=\"e3493b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-41c1c9d e-con-full e-flex e-con e-child\" data-id=\"41c1c9d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dc1805 elementor-widget elementor-widget-heading\" data-id=\"8dc1805\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71dfe00 e-grid e-con-boxed e-con e-parent\" data-id=\"71dfe00\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-95fe930 e-con-full e-flex e-con e-child\" data-id=\"95fe930\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dbeab9 elementor-widget elementor-widget-heading\" data-id=\"2dbeab9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Watch Shop<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214d1b3 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"214d1b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M12.7,2.3c-0.4-0.4-1.1-0.4-1.5,0l-8,9.1c-0.3,0.4-0.3,0.9,0,1.2l8,9.1c0.4,0.4,1.1,0.4,1.5,0l8-9.1c0.3-0.4,0.3-0.9,0-1.2L12.7,2.3z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acfd922 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"acfd922\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a2208c8a4a67\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-acfd922\">\n                        <a href=\"#collapse-02687856a2208c8a4a67\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-02687856a2208c8a4a67\" aria-expanded=\"true\" aria-controls=\"Collapse-02687856a2208c8a4a67\">\n                            \n                            <span class=\"ekit-accordion-title\">How often should I have my watch serviced?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-02687856a2208c8a4a67\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-acfd922\" data-parent=\"#accordion-6a2208c8a4a67\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">A well-made mechanical watch (manual, automatic, chronograph...) uses up to 7 different types of Swiss or Japanese quality lubricants. Like any mechanical engine, these lubricants must be replaced after a specific cleaning process of all components. We recommend taking your watch to a watchmaker every 4 to 6 years to ensure the mechanism\u2019s long-lasting performance.<br \/>For quartz watches, we recommend changing the battery every 1 to 2 years to prevent internal leaks that could cause long-term damage.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-acfd922\">\n                        <a href=\"#collapse-bd125c26a2208c8a4a67\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bd125c26a2208c8a4a67\" aria-expanded=\"false\" aria-controls=\"Collapse-bd125c26a2208c8a4a67\">\n                            \n                            <span class=\"ekit-accordion-title\">What happens if I don\u2019t service my watch?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bd125c26a2208c8a4a67\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-acfd922\" data-parent=\"#accordion-6a2208c8a4a67\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">If periodic maintenance (every 4 to 6 years) is not followed, the watch may continue running seemingly without issues, but its components will deteriorate over time. This can lead to loss of accuracy or excessive wear of parts due to high friction within the mechanism, which in some cases may be irreversible.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-acfd922\">\n                        <a href=\"#collapse-a9a70e26a2208c8a4a67\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a9a70e26a2208c8a4a67\" aria-expanded=\"false\" aria-controls=\"Collapse-a9a70e26a2208c8a4a67\">\n                            \n                            <span class=\"ekit-accordion-title\">How long does the service take?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a9a70e26a2208c8a4a67\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-acfd922\" data-parent=\"#accordion-6a2208c8a4a67\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">A watch service typically takes between 2 and 6 weeks, depending on parts availability, starting from the date you approve the work. We always strive to meet this timeframe and do our best to complete the work earlier if possible. If any delays occur, we will inform you promptly.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-acfd922\">\n                        <a href=\"#collapse-55feaa46a2208c8a4a67\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-55feaa46a2208c8a4a67\" aria-expanded=\"false\" aria-controls=\"Collapse-55feaa46a2208c8a4a67\">\n                            \n                            <span class=\"ekit-accordion-title\">What is the watch servicing process?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-55feaa46a2208c8a4a67\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-acfd922\" data-parent=\"#accordion-6a2208c8a4a67\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">Once you have made an inquiry, we will send you an estimated quote for the work. Then, you will need to drop off the watch at our workshop or send it by postal mail. After inspection, we will send you a final quote so you can authorize us to begin the repair or service. The work will be carried out according to the manufacturer's guidelines, with utmost care and professionalism.<br \/>Once completed, the watch will undergo a rigorous quality control. After payment, you can collect it at our store or we will send it to you by postal mail.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-acfd922\">\n                        <a href=\"#collapse-41c18e06a2208c8a4a67\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-41c18e06a2208c8a4a67\" aria-expanded=\"false\" aria-controls=\"Collapse-41c18e06a2208c8a4a67\">\n                            \n                            <span class=\"ekit-accordion-title\">Is a warranty provided?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-41c18e06a2208c8a4a67\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-acfd922\" data-parent=\"#accordion-6a2208c8a4a67\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">For every complete maintenance service we perform, we provide a 12-month Retro Chrono warranty on the work done, giving you added peace of mind.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ee5043 e-con-full e-flex e-con e-child\" data-id=\"6ee5043\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6d217f elementor-widget elementor-widget-heading\" data-id=\"f6d217f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jewelry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-118d2d3 elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"118d2d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M12.7,2.3c-0.4-0.4-1.1-0.4-1.5,0l-8,9.1c-0.3,0.4-0.3,0.9,0,1.2l8,9.1c0.4,0.4,1.1,0.4,1.5,0l8-9.1c0.3-0.4,0.3-0.9,0-1.2L12.7,2.3z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c8f484 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2c8f484\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a2208c8a6d8f\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2c8f484\">\n                        <a href=\"#collapse-2c7ea876a2208c8a6d8f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2c7ea876a2208c8a6d8f\" aria-expanded=\"true\" aria-controls=\"Collapse-2c7ea876a2208c8a6d8f\">\n                            \n                            <span class=\"ekit-accordion-title\">How often should I clean my jewelry?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2c7ea876a2208c8a6d8f\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-2c8f484\" data-parent=\"#accordion-6a2208c8a6d8f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">For most jewelry, we recommend gentle cleaning at home once a month and professional cleaning every 6 to 12 months. This helps maintain shine and ensures stones and settings are secure. If you notice dullness, residue, or loose stones, we advise bringing your piece in sooner for inspection and cleaning.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-2c8f484\">\n                        <a href=\"#collapse-0b1f48c6a2208c8a6d8f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-0b1f48c6a2208c8a6d8f\" aria-expanded=\"false\" aria-controls=\"Collapse-0b1f48c6a2208c8a6d8f\">\n                            \n                            <span class=\"ekit-accordion-title\">How long does jewelry repair take?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-0b1f48c6a2208c8a6d8f\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-2c8f484\" data-parent=\"#accordion-6a2208c8a6d8f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">Jewelry repairs typically take between 2 and 3 weeks, depending on parts availability, starting from the date you approve the work. We always strive to meet this timeframe and do our best to complete the job earlier if possible. If any delays occur, we will inform you promptly.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-2c8f484\">\n                        <a href=\"#collapse-c9b88c76a2208c8a6d8f\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c9b88c76a2208c8a6d8f\" aria-expanded=\"false\" aria-controls=\"Collapse-c9b88c76a2208c8a6d8f\">\n                            \n                            <span class=\"ekit-accordion-title\">Is a warranty provided?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c9b88c76a2208c8a6d8f\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-2c8f484\" data-parent=\"#accordion-6a2208c8a6d8f\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">For every jewelry repair service we perform, we provide a 6-month Retro Chrono warranty on the work done, giving you added peace of mind.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5112a6 e-grid e-con-boxed e-con e-parent\" data-id=\"e5112a6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a6e640 e-con-full e-flex e-con e-child\" data-id=\"2a6e640\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a1527d elementor-widget elementor-widget-heading\" data-id=\"5a1527d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8255ffe elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8255ffe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M12.7,2.3c-0.4-0.4-1.1-0.4-1.5,0l-8,9.1c-0.3,0.4-0.3,0.9,0,1.2l8,9.1c0.4,0.4,1.1,0.4,1.5,0l8-9.1c0.3-0.4,0.3-0.9,0-1.2L12.7,2.3z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b597e6b elementor-widget elementor-widget-elementskit-accordion\" data-id=\"b597e6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a2208c8a9801\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-b597e6b\">\n                        <a href=\"#collapse-02687856a2208c8a9801\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-02687856a2208c8a9801\" aria-expanded=\"true\" aria-controls=\"Collapse-02687856a2208c8a9801\">\n                            \n                            <span class=\"ekit-accordion-title\">What payment methods do you accept?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-02687856a2208c8a9801\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-b597e6b\" data-parent=\"#accordion-6a2208c8a9801\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">At Retro Chrono, we offer various payment methods, including:<\/p><ul><li class=\"\"><p class=\"\">Credit and debit cards (Visa, Mastercard, American Express)<\/p><\/li><li class=\"\"><p class=\"\">Bizum<\/p><\/li><li class=\"\"><p class=\"\">Alipay and WeChat Pay<\/p><\/li><li class=\"\"><p class=\"\">Diners Club<\/p><\/li><li class=\"\"><p class=\"\">Discover<\/p><\/li><li class=\"\"><p class=\"\">JCB<\/p><\/li><li class=\"\"><p class=\"\">China UnionPay (CUP)<\/p><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-b597e6b\">\n                        <a href=\"#collapse-bd125c26a2208c8a9801\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-bd125c26a2208c8a9801\" aria-expanded=\"false\" aria-controls=\"Collapse-bd125c26a2208c8a9801\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you offer Tax-Free payments for tourists?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-bd125c26a2208c8a9801\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-b597e6b\" data-parent=\"#accordion-6a2208c8a9801\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes, Tax-Free payments (VAT refund) are available for tourists residing outside the European Union. The refund applies only to tangible goods that must be exported outside the EU within a maximum period of 3 months. We will provide you with a simplified digital form so you can claim the VAT refund easily and conveniently.<br \/>You only need to present your passport at the time of purchase. Feel free to ask us in-store for more information or assistance.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32e161d e-con-full e-flex e-con e-child\" data-id=\"32e161d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b03a25 elementor-widget elementor-widget-heading\" data-id=\"9b03a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce487a elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7ce487a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpath d=&#039;M12.7,2.3c-0.4-0.4-1.1-0.4-1.5,0l-8,9.1c-0.3,0.4-0.3,0.9,0,1.2l8,9.1c0.4,0.4,1.1,0.4,1.5,0l8-9.1c0.3-0.4,0.3-0.9,0-1.2L12.7,2.3z&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-153bfff elementor-widget elementor-widget-elementskit-accordion\" data-id=\"153bfff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a2208c8ab824\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-153bfff\">\n                        <a href=\"#collapse-02687856a2208c8ab824\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-02687856a2208c8ab824\" aria-expanded=\"true\" aria-controls=\"Collapse-02687856a2208c8ab824\">\n                            \n                            <span class=\"ekit-accordion-title\">What shipping options do we offer?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-02687856a2208c8ab824\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-153bfff\" data-parent=\"#accordion-6a2208c8ab824\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"\">We offer two main shipping methods:<\/p><ul><li class=\"\"><p class=\"\"><strong>Standard shipping<\/strong> Via the local postal service (Correos), with tracking. This method has limited insurance coverage. Delivery time is 1 to 3 business days within Spain and 3 to 7 business days for most European countries.<\/p><\/li><li class=\"\"><p class=\"\"><strong>Express shipping<\/strong> via <strong>DHL EXPRESS<\/strong>with full insurance. Delivery typically takes 1 to 5 business days worldwide.<\/p><\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00498a0 e-flex e-con-boxed e-con e-parent\" data-id=\"00498a0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5278cfa e-con-full e-flex e-con e-child\" data-id=\"5278cfa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ekit_has_onepagescroll_dot&quot;:&quot;yes&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cacb973 elementor-widget__width-initial elementor-widget elementor-widget-elementskit-heading\" data-id=\"cacb973\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title\">Do you have any questions?<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>A dedicated team is always available to assist you and answer all your questions. Contact us, we\u2019ll be happy to hear from you.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1b34eb elementor-align-left elementor-widget elementor-widget-elementskit-button\" data-id=\"c1b34eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/retrochrono.com\/en\/contacto\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tCONTACT US\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes Relojer\u00eda \u00bfCon qu\u00e9 frecuencia debo hacer revisar mi reloj? Un reloj mec\u00e1nico bien fabricado (manual, autom\u00e1tico, cron\u00f3grafo&#8230;) utiliza [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":222,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-322","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/pages\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":0,"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/pages\/322\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/media\/222"}],"wp:attachment":[{"href":"https:\/\/retrochrono.com\/en\/wp-json\/wp\/v2\/media?parent=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}