Privacy Policy
At Retro Chrono, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD).
1. Data Controller
The data controller is Punto Time SL, with registered address at Calle de Ciscar 43, 46005 Valencia, and contact email: info@retrochrono.com.
2. Data Collected and Purpose
We collect the personal data you provide when making reservations, purchases, or when contacting us through the website or in our physical store.
The main purposes are:
Order and payment management.
Sending information related to our services.
Statistical analysis and improvement of user experience.
Management of advertising campaigns.
Security and surveillance in our premises.
3. Legal Basis
The processing is carried out based on your consent, the performance of a contract, or compliance with legal obligations.
4. Payments and External Services
We use external providers for payment processing, who comply with current security and privacy regulations. We do not store full banking data in our system.
5. Analytics and Advertising
To improve our services, we use analytics and advertising tools that may collect browsing data. You can configure or block cookies in your browser according to your preferences.
6. Video Surveillance
We have security cameras in the store to ensure safety. Footage is kept for a maximum of 7 days and is not shared with third parties unless required by law.
User Rights
You may exercise your rights of access, rectification, erasure, objection, restriction, and data portability at any time by submitting a written request to info@retrochrono.com.
8. Data Retention
We retain your data only for as long as necessary for the stated purposes and to comply with legal obligations.
9. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
10. Changes to the Policy
We reserve the right to modify this policy to reflect legal updates or improvements to our services. The current version will always be available on our website.